Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed. All orders are sent by 1st class mail.
Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
fI you are not completely happy with your online purchase you can return it to us, within 30 days of receipt. Provided you comply with the terms below we will refund the price of the goods and the basic delivery charge.
If the product is faulty (meaning it is not of satisfactory quality, not fit for purpose, or not as described), again you can return it to us within 30 days (longer periods may in some circumstances apply under the Consumer Rights Act 2015), and we will refund the price paid, the basic delivery charge, and the cost of packaging and postage for returning the product (please see below) to your original method of payment.
Other than in the case of faulty products, we will only accept the return of unopened/ unused products.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us unopened to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed.